Frequently Asked Questions
If you opted for a non-refundable reservation, the price for your entire stay should be prepaid using the above method. If you prefer to pay by bank transfer, send an email to reception@flex-inn.nl and our staff will provide you with our bank details.
If you opted for a standard reservation, the price for the first night should be prepaid.
For more information feel free to contact us using the contact form, though email, or telephone.
The easiest and most convenient way to reach Flex-Inn is by taking tram 125 or tram 23.
A 2 hour RET ticket costs €4.50 a day ticket €9.50.
Travelling using credit or debit cards cost a basic fare of approx. €1.10 and approx. €0.20/Km. For details see ret.nl.
Rotterdam's public transportation company RET runs a well connected network, with direct tram connections to The Hague, high speed train connections to Amsterdam, Schiphol, Breda, and other destinations. A prepaid smart card called an "OV chipkaart" is the most convenient way to use the network, or you can use your credit card or phone. Don't forget to check-in, then check-out with your card or phone!
Yes, if you have arrived in the hotel before check in time (15:30) you may leave your luggage at the reception at no charge. The hotel is not liable for the loss of any personal items and luggage. Valuables may be stored in a safe for a fee.
Yes, if your flight/train is not departing before check-out time (11:00) you may leave your luggage at the reception at no charge. The hotel is not liable for the loss of any personal items and luggage. Valuables may be stored in a safe for a fee.
Yes, you may use the residential parking.
No, pets are not allowed in Flex-Inn.
No, you may only smoke in front of the hotel or on the balconies.